After about a 5 month waiting time for my father to get back from hospital & nursing home we were finally ready to install the stairlift. Of the 3 or 4 vendors that I spoke with, RampNow was the best at following up at the right time regarding selection and scheduling of the work. It was the right amount of communication to make sure we were still a serious customer. Other vendors either stopped tracking or were put-off by the waiting……
The RampNow technicians were on-time, courteous, communicative. They cleaned and removed any waste from the work area and provided clear directions for use of the equipment.
They were not necessarily the cheapest option/vendor, but they were not the most expensive and the differences weren’t that great…but during the selection process they showed to be the best value based on how they communicated and responded to questions during the vendor selection process. I really felt that I would not have any issues with them. And, in the long run that proved out. After we installed the lift, a few months into our agreement my father passed away. RampNow was extremely fair in closing out our agreement……treated us with dignity….and that filtered down to the technician who expressed his condolences when he came by to remove the equipment. Removal was fast, clean – there’s no obvious evidence of a lift ever being installed.
I highly recommend them to anyone looking to purchase or lease a stairlift.
George L. (originally published on Angie’s List)