We are VERY happy with the new stair lifts. Your company and all of your representatives are professional, helpful, and friendly and prompt. I feared that my Father would hate the fact that we installed a stair lift – but I was wrong. He really appreciates it and I know that he is far less apt to be hurt in our home now that we have the stair lifts. We had two installed in our split level. They are very sturdy, quiet, and did you know that the electricity cost is only 4 cents per day? They have given me “peace-of mind” and I thank you.